Question 1

Do you provide unedited jpeg digital files?

Accepted Answer

We specialised in producing high quality professional images including printing, album, wall acrylic, and canvas. To maintain our professional standards, we do not provide unedited digital images, however a digital version of your final products that you purchased will be included complimentary as part of your order.

Question 2

Do you provide unedited jpeg digital files?

Accepted Answer

We specialised in producing high quality professional images including printing, album, wall acrylic, and canvas. To maintain our professional standards, we do not provide unedited digital images, however a digital version of your final products that you purchased will be included complimentary as part of your order.

Question 3

WHEN IS THE BEST TIME FOR NEWBORN PHOTOGRAPHY?

Accepted Answer

Newborn are best photographed within the first two weeks of life. During this time they are more likely to be nice and sleepy and less likely to be disturbed whilst being curled into gorgeous positions to be photographed. This also mostly avoids any newborn acne that tends to develop after day 14. Don't worry too much as we will retouch and edit the problem areas.

Question 4

Do you provide unedited jpeg digital files?

Accepted Answer

We specialised in producing high quality professional images including printing, album, wall acrylic, and canvas. To maintain our professional standards, we do not provide unedited digital images, however a digital version of your final products that you purchased will be included complimentary as part of your order.

Question 5

How long will I receive my final product?

Accepted Answer

To produce the highest quality images and sustain our professionalism, we tend to spend more time on detailing which will takes approximately 4 weeks to finalise your images to you.

Question 6

How long will I receive my final product?

Accepted Answer

To produce the highest quality images and sustain our professionalism, we tend to spend more time on detailing the images which will takes approximately 4 weeks to finalise the images.

Question 7

How long will I receive my final product?

Accepted Answer

To produce the highest quality images, we tend to spend more time on detailing which will takes approximately 4 weeks to finalise your images to you.

Question 8

WHERE WILL THE SESSION BE HELD?

Accepted Answer

Sessions can be held in our home studio at Ferntree Gully nearby Knoxfield Shopping Centre, where we have access to all the props and equipment required and the environment can be kept comfortable for everyone. If you require to stay home for confinement or any other reason, we can always bring along our equipment to your cosy home for newborn session. (Please do not hesistate to contact us for more information).

Question 9

HOW LONG DOES A NEWBORN SESSION TAKE?

Accepted Answer

We can't give your a definite session time but we usually aim to keep it under three hours. As every newborn are different compare to others. Some may need more settling time while others may just go to sleep very easily throughout the session. Just need to keep in mind that there is no hurry in the session, patients it the key to success. Besides, there is no guarantee for us to produce specific poses/images but we will always try our best to do as request and to get the images that are of most importance to you and your family.

Question 10

How long does it takes to process the prints?

Accepted Answer

In general, standard prints (default printing material – Lustre) will takes approximately a week to process, however some special orders may takes more than a week. Contact us for more details.

Question 11

How long does it takes to process the prints

Accepted Answer

In general, standard prints will takes approximately a week to process, however some special orders may takes more than a week.

Question 12

How long does it takes to process the prints?

Accepted Answer

In general, standard prints (default printing material – Lustre) will takes approximately a week to process, however some special orders may takes more than a week.

Question 13

Can we change our session date after paying the non-refundable deposit?

Accepted Answer

Yes you may change the session date at least 7 days prior to actual session date without additional charges. Subject to availability.

Question 14

IS IT POSSIBLE TO INCLUDE FAMILY MEMBERS INTO THE PHOTOS TOO?

Accepted Answer

Yes absolutely! Family portraits with newborn can be done at the end of the session. We always encourage family members to join the photo session as your baby will not stay this little for long and you do not want to miss this once in the lifetime opportunity with your bundle of joy. If you are requesting sibling portraits on the other hand, this are most likely to be done at the beginning of the session as children tend to be bored easily in the middle or at the end of the session.

Question 15

What other products do you offer beside from prints?

Accepted Answer

We offer a wide range of products, including canvas, acryic facemount glass print, acrylic block, albums, greeting cards and more. Contact us if you are after one of these special orders.

Question 16

Can we change or reschedule our session date/time after paying the non-refundable deposit?

Accepted Answer

Yes, you may change the session date preferably 3 days in advanced prior to actual session date without additional charges. Reschedule date is not guarantee subject to availability.

Question 17

Can we change or reschedule our session date/time after paying the non-refundable deposit?

Accepted Answer

Yes, you may change the session date preferably 7 days in advanced prior to actual session date without additional charges. Reschedule date is not guarantee subject to availability. Situation for outdoor session such as rain, natural disaster or any other reasonable unsuitability can be rescheduled to other date without additional charges.

Question 18

WHEN SHOULD I BOOK?

Accepted Answer

There is never too early to book in your newborn session! As baby's birthdate is unpredictable. What we want to know is the estimated date of delivery, so that we can reserve a time frame for you. If you have planned to have induce or c-section book, your session date can be booked in advance. Once your baby is borned, we would like you to contact us as soon as possible so that we can arrange the exact date and time for your newborn session. To give you a rough idea, most of our clients book their sessions around their second trimester to avoid missing out.

Question 19

HOW LONG WILL OUR IMAGES BE READY?

Accepted Answer

Your images will be ready to choose and order approximately two weeks following your session. After that, you have the opportunity to decide if you want these images to be printed professionally with us or album design.

Question 20

HOW DO I BOOK?

Accepted Answer

Newborn sessions are booked depending on your due date. For more information or to check availability, please email me here or contact us and we will get back to you as soon as possible.

Frequently asked questions

Do you provide unedited jpeg digital files?

How long will I receive my final product?

How long does it takes to process the prints

Can we change our session date after paying the non-refundable deposit?

Frequently asked questions

Do you provide unedited jpeg digital files?

Do you provide unedited jpeg digital files?

WHEN IS THE BEST TIME FOR NEWBORN PHOTOGRAPHY?

Do you provide unedited jpeg digital files?

How long will I receive my final product?

How long will I receive my final product?

How long will I receive my final product?

WHERE WILL THE SESSION BE HELD?

HOW LONG DOES A NEWBORN SESSION TAKE?

How long does it takes to process the prints?

How long does it takes to process the prints

How long does it takes to process the prints?

Can we change our session date after paying the non-refundable deposit?

IS IT POSSIBLE TO INCLUDE FAMILY MEMBERS INTO THE PHOTOS TOO?

What other products do you offer beside from prints?

Can we change or reschedule our session date/time after paying the non-refundable deposit?

Can we change or reschedule our session date/time after paying the non-refundable deposit?

WHEN SHOULD I BOOK?

HOW LONG WILL OUR IMAGES BE READY?

HOW DO I BOOK?

Frequently asked questions

Do you provide unedited jpeg digital files?

How long will I receive my final product?

How long does it takes to process the prints?

What other products do you offer beside from prints?

Can we change or reschedule our session date/time after paying the non-refundable deposit?